General:

We want you to know that we are committed to safeguarding the privacy of our customers as well as that of visitors to our website..

This means that, as a “data controller”, we will protect the data that we collect from you whilst you use our website, make a booking with us, or while we are in contact with each other. We need to collect and use your data to enable the proper administration of our website, services, and business. This will enable us to arrange transactions for you and to contact you with details of products and services that may be of interest to you.

Your Information:

We are legally obliged to maintain records for many reasons including taxation, auditing, security, marketing, insurance, risk management, and for the defence of legal claims. Sometimes it is necessary to share your data to fulfil the requirements of some of the above reasons.

Financial transactions relating to our website and services are handled by our payment services providers, www.stripe.com. Details of their privacy policy are available on their website.

Collected Information:

Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address) and demographic information (e.g., your zip code). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.

We will retain your data for legitimate business reasons for up to 240 months. This period may be extended if we are required to by legal reasons or other situations which may arise.

The hosting facilities for our website are situated in the United Kingdom. The competent data protection authorities have made an “adequacy decision” with respect to the data protection laws of this country. Transfers to this country will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Other than the aformentioned, we will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.

Your principal rights under data protection law are:

• The right to access – you can ask for copies of your personal data;
• The right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
• The right to erasure – you can ask us to erase your personal data;
• The right to restrict processing – you can ask us to restrict the processing of your personal data;
• You may exercise any of your rights in relation to your personal data by written notice to us.

Amendments:

We may update this policy from time to time by publishing a new version on our website. You should therefore check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email.

Our Details:

This website is owned and operated by Ethel Dares Aviation Ltd T/A Ethel Dares Wingwalking and Ethel Dares Wingwalkers. We are registered in England and Wales under registration number 14513510, and our registered office is at 20 Wenlock Road, London, N1 7GU.

Our principal place of business is at
Andrewsfield Aerodrome
Stebbing
Great Dunmow
Essex
CM6 3TH You can contact us:

• By post, to the postal address given above
• Using our website email privacy@etheldares.com
• By telephone, on the contact number published on our website; or

Data Protection Officers:

Our data protection officers are Stephen Jenkinson and Martyn Carrington.